Contact Us
| Contact | Mitsui Bussan & IDERA Partners Co., Ltd. |
|---|---|
| Address | 2-1, Nishi-Kanda 3-chome, Chiyoda-ku, Tokyo 101-0065, Japan |
| Telephone | +81-3-6632-5950 (Representative) +81-3-6632-5960 (for IR) |
| Business Hours | 9:15 to 17:00 Japan standard time (excluding Saturdays, Sundays, national holidays and year-end through New Year holidays) |
Complaints and Disputes Concerning Our Financial Instruments Business
We utilize the services of Non-Profit Organization Financial Instruments Mediation Assistance Center entrusted with handling complaints and consultations by the Investment Trusts Association, Japan, to resolve complaints and disputes related to financial instruments and exchanges.
The contact details are as follows:
| Name | Non-Profit Organization Financial Instruments Mediation Assistance Center (FINMAC) |
|---|---|
| Telephone | 0120-64-5005 (toll-free within Japan) |
| Business Hours | 9:00 to 17:00 Japan standard time (excluding Saturdays, Sundays, national holidays, and holidays designated by the relevant organization) |